Layka Recruitment is a n Independent recruitment agency that truly understands your requirements and cares for the people it places and the clients it services.
Layka Recruitment 2012
Layka Recruitment
Cara  07818 693865
Cara  07818 693865
Layka Recruitment 2012
Layka Recruitment is an Independent recruitment agency that truly understands your requirements and cares for the people it places and the clients it services.
Specialist Airfreight Operations Manager Pharmaceutical / Life science experience required Leading a team of four Strong communication skills essential Based in Heathrow £50,000 + car allowance Our client, a Global Freight Forwarder is looking for a key Manager within the business to supervise and lead a hugely successful department within the business. The Manager will be responsible for; Comply with Standard Operating Procedures set out in line with customer requirements Managing the department Senior Clerk Coordinating the daily activities, delegating and instructing Senior Clerk on daily tasks Preparing quotations for overseas offices and clients, logging these on the appropriate report and following up to secure shipments Customer Service –Proactively liaise and update all involved parties as required/answering emails and telephone calls promptly Customs Procedures –All types of NES export entries, including licensable shipments Collections – liaising with customer and internal transport department to arrange collections, airline and European deliveries Known/unknown cargo – Follow procedures to check known cargo and arrange appropriate screening method for unknown cargo Cost accruals and Charging of shipments including the sending out of invoice and back up documentation and certified AWB to the relevant party Marrying airline delivery with file and loading on internal system and manual filing of job files Compliance – ensuring compliance with all regulations/guidelines specific to GDP/DfT/AEO/ISO/H&S/Employment Law and in-house processes and procedures, including deviations and corrective actions Completing overtime as and when required; due to the nature of the business this can happen on an adhoc basis without notice Checking the status of the route 1 shipments during evening time to ensure P2P has been provided and occasional weekends and uplifts for certain customers Occasionally when shipments have un-planned deviations monitoring outside of working hours maybe required Updating existing and current KPI Assisting the other functional responsibilities in the absence of other team members Managing Team – Managing the day to day running of department, overseeing operational processes whilst closely monitoring service level and compliance, providing assistance with operational duties when absolutely necessary. Customer relations – Client visits including (QBR), preparation and delivery of monthly operations meetings, maintaining relationships, expand on business opportunities, discuss any service failures and agree on rectification process, review of on-going improvements including SOP’s and KPI’s where required. Rate/service negotiation and audit – maintain close relationships with key service providers ensuring cost, quality and service agreements are to the required level of expectation and that the processes are frequently audited. Maximising profits and minimising costs - Coming up with new improved ways of working including: tender processes, rate collation (Suppliers)/analysis and streamlining of department processes and procedures/managing staff performance Performance Management – Manage individual’s performance in line with the company expectation, mentoring, developing and stretching team to maximum potential, whilst managing dips in performance in line with HR advice. Team Meetings - Motivating team including mentoring & regular monthly team meetings advising team on performance of the department, input from team (Brainstorming) relating to improvements, direction of department, streamlining processes. Reporting – Monthly Business Report: overview of the performance of the department following month end, highlighting highs and lows, profit and loss, client visits including any new opportunities unveiled, customer feedback on current service level, insurance claims, pipeline It is vital for the candidate to have at least 4 years Freight forwarding experience alongside at least 12 months expertise within Pharmaceutical. This is a great opportunity to manage the company's most successful department and the reward and recognition will come instantly. We are an equal opportunities employer as such do not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job. Please note that due to a high number of applicants at present, we are only able to contact candidates that are a successful match to our client's requirements. Therefore, if you have not heard back from us within 10 working days, then unfortunately you have been unsuccessful on this occasion. Job Types: Full-time, Permanent Salary: £40,000.00 to £53,000.00 /year
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Layka Group
Layka Recruitment
Specialist Airfreight Operations Manager Pharmaceutical / Life science experience required Leading a team of four Strong communication skills essential Based in Heathrow £50,000 + car allowance Our client, a Global Freight Forwarder is looking for a key Manager within the business to supervise and lead a hugely successful department within the business. The Manager will be responsible for; Comply with Standard Operating Procedures set out in line with customer requirements Managing the department Senior Clerk Coordinating the daily activities, delegating and instructing Senior Clerk on daily tasks Preparing quotations for overseas offices and clients, logging these on the appropriate report and following up to secure shipments Customer Service –Proactively liaise and update all involved parties as required/answering emails and telephone calls promptly Customs Procedures –All types of NES export entries, including licensable shipments Collections liaising with customer and internal transport department to arrange collections, airline and European deliveries Known/unknown cargo Follow procedures to check known cargo and arrange appropriate screening method for unknown cargo Cost accruals and Charging of shipments including the sending out of invoice and back up documentation and certified AWB to the relevant party Marrying airline delivery with file and loading on internal system and manual filing of job files Compliance ensuring compliance with all regulations/guidelines specific to GDP/DfT/AEO/ISO/H&S/Employment Law and in-house processes and procedures, including deviations and corrective actions Completing overtime as and when required; due to the nature of the business this can happen on an adhoc basis without notice Checking the status of the route 1 shipments during evening time to ensure P2P has been provided and occasional weekends and uplifts for certain customers Occasionally when shipments have un-planned deviations monitoring outside of working hours maybe required Updating existing and current KPI Assisting the other functional responsibilities in the absence of other team members Managing Team Managing the day to day running of department, overseeing operational processes whilst closely monitoring service level and compliance, providing assistance with operational duties when absolutely necessary. Customer relations Client visits including (QBR), preparation and delivery of monthly operations meetings, maintaining relationships, expand on business opportunities, discuss any service failures and agree on rectification process, review of on-going improvements including SOP’s and KPI’s where required. Rate/service negotiation and audit maintain close relationships with key service providers ensuring cost, quality and service agreements are to the required level of expectation and that the processes are frequently audited. Maximising profits and minimising costs - Coming up with new improved ways of working including: tender processes, rate collation (Suppliers)/analysis and streamlining of department processes and procedures/managing staff performance Performance Management Manage individual’s performance in line with the company expectation, mentoring, developing and stretching team to maximum potential, whilst managing dips in performance in line with HR advice. Team Meetings - Motivating team including mentoring & regular monthly team meetings advising team on performance of the department, input from team (Brainstorming) relating to improvements, direction of department, streamlining processes. Reporting Monthly Business Report: overview of the performance of the department following month end, highlighting highs and lows, profit and loss, client visits including any new opportunities unveiled, customer feedback on current service level, insurance claims, pipeline It is vital for the candidate to have at least 4 years Freight forwarding experience alongside at least 12 months expertise within Pharmaceutical. This is a great opportunity to manage the company's most successful department and the reward and recognition will come instantly. We are an equal opportunities employer as such do not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job. Please note that due to a high number of applicants at present, we are only able to contact candidates that are a successful match to our client's requirements. Therefore, if you have not heard back from us within 10 working days, then unfortunately you have been unsuccessful on this occasion. Job Types: Full-time, Permanent Salary: £40,000.00 to £53,000.00 /year
Cara  07818 693865
Cara  07818 693865
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Recruitment
Layka Recruitment 2012
Layka Recruitment is an Independent recruitment agency that truly understands your requirements and cares for the people it places and the clients it services.
Specialist Airfreight Operations Manager Pharmaceutical / Life science experience required Leading a team of four Strong communication skills essential Based in Heathrow £50,000 + car allowance Our client, a Global Freight Forwarder is looking for a key Manager within the business to supervise and lead a hugely successful department within the business. The Manager will be responsible for; Comply with Standard Operating Procedures set out in line with customer requirements Managing the department Senior Clerk Coordinating the daily activities, delegating and instructing Senior Clerk on daily tasks Preparing quotations for overseas offices and clients, logging these on the appropriate report and following up to secure shipments Customer Service –Proactively liaise and update all involved parties as required/answering emails and telephone calls promptly Customs Procedures –All types of NES export entries, including licensable shipments Collections – liaising with customer and internal transport department to arrange collections, airline and European deliveries Known/unknown cargo – Follow procedures to check known cargo and arrange appropriate screening method for unknown cargo Cost accruals and Charging of shipments including the sending out of invoice and back up documentation and certified AWB to the relevant party Marrying airline delivery with file and loading on internal system and manual filing of job files Compliance – ensuring compliance with all regulations/guidelines specific to GDP/DfT/AEO/ISO/H&S/Employment Law and in-house processes and procedures, including deviations and corrective actions Completing overtime as and when required; due to the nature of the business this can happen on an adhoc basis without notice Checking the status of the route 1 shipments during evening time to ensure P2P has been provided and occasional weekends and uplifts for certain customers Occasionally when shipments have un-planned deviations monitoring outside of working hours maybe required Updating existing and current KPI Assisting the other functional responsibilities in the absence of other team members Managing Team – Managing the day to day running of department, overseeing operational processes whilst closely monitoring service level and compliance, providing assistance with operational duties when absolutely necessary. Customer relations – Client visits including (QBR), preparation and delivery of monthly operations meetings, maintaining relationships, expand on business opportunities, discuss any service failures and agree on rectification process, review of on- going improvements including SOP’s and KPI’s where required. Rate/service negotiation and audit – maintain close relationships with key service providers ensuring cost, quality and service agreements are to the required level of expectation and that the processes are frequently audited. Maximising profits and minimising costs - Coming up with new improved ways of working including: tender processes, rate collation (Suppliers)/analysis and streamlining of department processes and procedures/managing staff performance Performance Management – Manage individual’s performance in line with the company expectation, mentoring, developing and stretching team to maximum potential, whilst managing dips in performance in line with HR advice. Team Meetings - Motivating team including mentoring & regular monthly team meetings advising team on performance of the department, input from team (Brainstorming) relating to improvements, direction of department, streamlining processes. Reporting – Monthly Business Report: overview of the performance of the department following month end, highlighting highs and lows, profit and loss, client visits including any new opportunities unveiled, customer feedback on current service level, insurance claims, pipeline It is vital for the candidate to have at least 4 years Freight forwarding experience alongside at least 12 months expertise within Pharmaceutical. This is a great opportunity to manage the company's most successful department and the reward and recognition will come instantly. We are an equal opportunities employer as such do not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job. Please note that due to a high number of applicants at present, we are only able to contact candidates that are a successful match to our client's requirements. Therefore, if you have not heard back from us within 10 working days, then unfortunately you have been unsuccessful on this occasion. Job Types: Full-time, Permanent Salary: £40,000.00 to £53,000.00 /year
Cara  07818 693865
Cara  07818 693865
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Layka